Go-Pods FAQs Sheet

Who makes Go-Pods?

The Red Lion Caravan Centre Ltd sole UK importers of the GOING Go-Pods. The main shell is produced in our experienced Portuguese plant and the furniture & fixtures are also fitted there before being brought by transporter to our UK head office in Lancashire. In our UK workshops, expert fitters add many of the accessories to our customer’s own specifications.

 

Who are Red Lion Caravans?

Based in Lancashire and originally established some 40 years ago, The Red Lion Caravan Centre Ltd buy, sell, repair and fit both caravans & motorhomes. They are our Head Office and finance the factory in Portugal. They offer a range of caravanning equipment including motor movers and are amongst the largest dealers of pre-owned caravans in the North or England. Go-Pods is the Trade Marked brand name for the micro tourer.

Business adress: Red Lion Caravan Centre Ltd, 300 Southport Road, Scarisbrick, Lancs, PR8 5LF.

 

More about the sales & marketing.

The sales, marketing & pre-purchase enquires are handled by independent marketing company, Fling Promotions Ltd in Bedfordshire. Established in 1969, their company registration number is 1353639. The marketing company operates from a home office, taking care of the order processing, websites, social media etc. Managing Director Mr Phillip Palmer, was a customer before taking on the role for Red Lion Caravans and still enjoys using his own Go-Pod as often as possible.

 

Viewing options.

Viewings are always by appointment. This is so that we can ensure you receive a full hour to look over the demo model without interuption.

There are several ways to view a Go-Pod;

• At the Red Lion Carvan Centre Ltd in Lancashire. Our head office.

• At any of our 50+ owner locations. These are real customers who have bought & use Go-Pods. They offer viewings to others as part of our Referrals & Rewards programme to save people some travelling time and providing them opportunity to speak to a real owner, rather than a scripted sales person. After viewing, customers are invited to order online or by phone, as preferred.

• Go-Pods are also available to see at a number of events & shows.

Please click here to book a viewing.

You will receive a confirmation & directions after submitting your request form.

 

The websites.

We have two websites. At www.Go-Pods.co.uk you will find a wealth of information regarding the Go-Pods every detail.

This site links to our dedicated online shop at www.2berthcaravan.co.uk which offers more detail on the models and accessories, prior to purchasing. It is a user friendly area where you can build your perfect Go-Pod, then proceed to ordering once ready.

 

What’s the difference between Go-Pods & a Cockpit S?

The Go-Pod and Going Cockpit S are the exact same caravan. In 2014 we re-branded them as GOING Go-Pods, which is also a registered trademark.

 

Can I buy a Go-Pod from anywhere else?

We are the sole suppliers of Go-Pods, they are exclusive and are not available to buy elsewhere. For our viewing locations please click here.

 

How do I insure a Go-Pod?

Insurance quotes for your Go-Pod may vary depending on your postcode, storage location and the security devices you apply. We recommend Scenic Insurance who offer a new for old policy based on the purchase value of you Go-Pod inclusive of accessories. Mention Go-Pods when requesting your quote for extra Pod Club benefits. Click here.

 

Where is my chassis number?

Your chassis number can be found on a stamped plate that's riveted to the square draw bar at the front of your Go-Pod. The longest number on the plate is your chassis number. This will be required when insuring your Go-Pod.

 

Can my car pull a Go-Pod?

Go-Pods are light enough to be towed by many of today’s small engine cars. Go-Pods have brakes on the wheels too, so look for the ‘Braked Towing Capacity’ and as long as it exceeds the weight of your particular Go-Pod, your good to go. It's wise to allow for additional weight such as gas bottles, cables and other items & the weight of each item you add ca be found in the shop section of the website. For more information, please click here.

 

What tow bar do I need? 

You need a standard 50mm diameter tow ball and 13 pin Euro socket electrics. This socket will accept the Go-Pods 13 pin plug which works the towing lights, charges the caravan's on-board battery and powers the fridge in transit. If you're tow vehicle has twin electrics you can buy an adaptor to convert the leads. If you have only 7 pin electrics on your car, you can still tow with an adaptor but it will only operate the driving lights & won't power anything else. You do not require an AL-KO branded tow bar and non branded tow bars are fine to fit.

 

Do I need extended driving mirrors?

The Law requires that drivers of the towing vehicles have adequate view to the rear. With the Go-Pod, most vehicles existing side mirrors allow for a good view along the entire side of the caravan and extension mirrors are not therefore required. 

 

How do order a Go-Pod?

To secure your order and collection date, a non-refundable deposit is required. Should you wish to add any accessories, these are due for payment at the same time. Orders can be placed online - please click here

 

When is the balance due?

With your deposit and accessories paid for at time of ordering, the balance is due on collection. Inspect your Go-Pod on the collection day to ensure that everything is perfect for you before making the final paying. Then for convenience, the balance can be paid using a debit card.

  

Where do I collect my Go-Pod?

Collection is from Lancashire, PR8 5LF. A delivery option is available and details can be found on the Accessories page of our website. For information and tips on collecting your Go-Pod please click here.

 

Are Go-Pods insulated?

Yes, Go-Pods are very well insulated with Styrofoam block insulation fitted between the outer wall and the inner skin.

This helps them retain warmth in the winter and stay cool in the summer.

 

What are the tyre pressures?

Go-Pod trailer wheels are 35 psi.

Inflatable jockey wheel pressures vary with manufacturer, so please refer to the recommended psi that is displayed on the tyre's wall.

 

I want to fit alloy wheels. What are the specs?

Go-Pods wheels are 4 ½ J x 13 H2 ET30.

Click here for a useful explanation by towingandtrailers.com and check out the Blog page too  - click here.

 

What’s MiRO and MTPLM?

Miro or MRO stands for 'Mass in Running Order' and is the unladen weight of your caravan with standard spec, as it leaves the factory. For Go-Pods this is just 520Kg. They were 480Kg but as the Go-Pod has evolved and it's standard spec imcreased, (shelf packs, fold out tables, spotlight plinths, porch light, steel sink - all now included as standard), the weight has grown a little too. We also add a complimentary leisure battery that adds another 25Kg. MTPLM stands for the 'Maximum Technically Permitted Laden Mass', (750Kg on a Go-Pod), and this figure should not be exceeded. Although with the Go-Pod's generous 750Kg allowance, you'd be hard pushed to overload. The MTPLM must not be greater than the towing car's Maximum Permissible Towing Mass, (MPTW), which is defined by the car manufacturer and found in the cars manual.

 

More about the weight. 

Each Go-Pods leaves our factory weighing a little under 520Kg on average. When they reach our UK workshop, we add the complimentary leisure battery which adds around 25Kg. Additionally, each moulded shell is slightly different, (due to the nature of the manufacturing process), & the GRP thickness may vary a little having some affect on weight too. Each Go-Pod can then have it's own choice of accessories fitted and these add weight accordingly. The weights for each item added can be found on the item's shop page.

It's therefore a good idea to allow for some extra weight and many organisations recommend using up to 85% of your tow vehicles allowance - although this is not a legal requirement.

As long as the figure stated for a braked trailer exceeds the weight of your Go-Pod, then your vehicle can tow a Go-Pod.

 

What about a number plate?

We’ll prepare the number plate for you, so it’s all ready to go on collection.

Due to government regulations, we will require the following documentation, please bring them with you when collecting.

• Your vehicle's V5. 

• Your photo ID  

• Two current utility bills with your name & address.

Please call Lee on 01704 889973 if you have difficulty supply the above information.

 

Can I choose my own colours?

The standard Go-Pod colour is white GRP and you can choose the stripe & decal colours. There is a colour chart on the website for guidance.

Alternatively, you can change your GRP colour and we have growing range of shades available. More info on the available GRP shell colours click here.

Another option is to add special side panels or graphics to your Go-Pod and for more information - click here.

 

Are there fabric options available?

As Go-Pods production levels are quite low, we offer a standard interior but it is possible to upgrade to other fabric colours. Please click here for details. 

  

Do Go-Pods come with a warranty?

Yes, your Go-Pod has a comprehensive 12 month manufacturer's warranty on the other non-consumable items.

Warranties are non-transferable for privately purchased second hand Go-Pods as they have not undergone our approved pre-owned manufacturers inspections.

To download a pdf copy of the warranty please visit the downloads page.

 

Servicing of your Go-Pod.

We do like to see your Go-Pod back at our workshops if possible, as our expert  staff are best suited to caring for your micro tourer. However, we recognise that this is a long way for many customer and as such, you may prefer to undergo your service more locally. Any NCC approved workshop is authorised to service your Go-Pod and for a download of the service schedule please click here

 

Is there a Powrtouch motor mover help page?

Yes, instructions regarding the Powrtouch Evolution motor mover can be found here: http://www.powrwheel.com/support/powrtouch.html

You can also contact the Powrtouch support team here:

Powrwheel Ltd, 2000 Park Lane, Dove Valley Park, Foston, DERBY, DE65 5BG,

Tel: 01283 587900

Email: [email protected]

Please review our videos section for a quick start guide to your motor mover.

 

CRiS Registration.

If you'd like to CRiS register your Go-Pod this should be done directly with the scheme. Please contact their website at www.cris.co.uk to buy your registration pack. 

They will require the following information;

• Your chassis number.

This is the long number found on the ID plate that's located on the square draw bar, at the front of your caravan.

• The make is GOING

• The model is GO-POD

• Please ensure you state that the Go-Pod is an IMPORT.

Our factory is located in Portugal and as such, their registration system classes Go-Pods as imported caravans.

 

After Sales, maintenance and repairs.

For all after sales assistance please contact the Red Lion Caravan Centre on 01704 88 99 73 or via email.

 

Advertised Specifications.

Please refer to the website for the official specifications at time of purchase. Red Lion Caravans Ltd reserve the right to change, amend or modify specifications as necessary.